In the column on the left, go to Computer Configuration>Administrative Templates>Windows Components.Enter gpedit.msc and tap the Enter key.If you’re using Windows 10 Pro and are connected to a domain, you need to enable Windows Hello from the group policy. Right-click the System key and select New>DWORD (32-bit) Value.Ĥ.HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\System Tap the Win+R keyboard shortcut to open the run box.If they’ve been disabled, you will not be able to set up Windows Hello on your system. Windows Hello relies on biometric devices to work and these devices can be disabled from the registry. Enable Windows Hello from Windows Registry Select the feature from the results and click Install.ģ.Enter Windows Hello Face in the search bar.If Windows Hello Face is not listed, click Add a feature.Go through the list of installed features and see if Windows Hello Face is listed.Open the Settings app (Win+I keyboard shortcut).This is an optional feature so there’s a chance it isn’t installed. Windows Hello Face is a service that needs to be installed in order for the feature to work. Use this helpful tool provided by Microsoft to narrow down compatible devices/computers.
If you’re trying to set up Windows Hello either with a webcam or a fingerprint scanner, you should check if the device is supported. If you’re trying to use Windows Hello but Windows 10 tells you the feature isn’t available, here are a few things you can do.
Instead, there is a very small list of webcams that can be used to set this feature up.įor Windows Hello Fingerprint, you will find that most fingerprint scanners, even no-name brands will work just fine if the device has been set up correctly. This option doesn’t work with all webcams. Windows Hello can be set up in different ways but by far the most selective method is Windows Hello Face. FIX: Windows Hello Not Available On This Device And if you use a PIN, you will set up a Windows Hello PIN. If you use a fingerprint scanner, it will be set up as Windows Hello Fingerprint. Windows Hello Face uses the camera on your system to sign you in via facial recognition. Windows Hello is, essentially biometric sign-in however, it is divided into different types depending on the device used to sign in. On Windows 10, the biometric sign-in option exists as an official feature known as Windows Hello. Windows 7 and later versions supported biometric sign-in.
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